DMCA and IP Notice

1. Respect for intellectual property

ITLOX LTD, operator of careos platform, respects the intellectual property rights of others and expects its Customers and Authorised Users to do the same. We will investigate reasonable and properly formulated notices of infringement and take appropriate action in accordance with the Digital Millennium Copyright Act (“DMCA”) in the United States, the Copyright, Designs and Patents Act 1988 in the United Kingdom, and other applicable laws.

2. DMCA takedown notices (US)

If you believe that material hosted on careos platform infringes your copyright, you may submit a takedown notice under 17 U.S.C. § 512(c). Your notice must include the following elements:

• A physical or electronic signature of the owner or of a person authorised to act on behalf of the owner of an exclusive right that is allegedly infringed;
• Identification of the copyrighted work claimed to have been infringed, or, if multiple works are covered, a representative list;
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate it, such as a URL;
• Your contact information: name, address, telephone number and email;
• A statement that you have a good-faith belief that the use of the material in the manner complained of is not authorised by the copyright owner, its agent or the law;
• A statement, under penalty of perjury, that the information in the notice is accurate and that you are the owner or are authorised to act on behalf of the owner of an exclusive right that is allegedly infringed.

3. Designated agent

Notices under the DMCA should be sent to our designated agent:

DMCA Agent, ITLOX LTD
167-169 Great Portland Street, London W1W 5PF, United Kingdom
Email: dmca@careosp.com

Incomplete notices may be rejected. False claims are subject to the penalties of 17 U.S.C. § 512(f) and may give rise to liability for damages and costs.

4. IP complaints (UK and international)

Rights holders outside the United States may submit complaints with the same information substance as above. We accept complaints relating to copyright, trademarks, design rights, database rights and other forms of intellectual property, and will treat them consistently across jurisdictions.

Send complaints to ip@careosp.com.

5. Counter-notice

If you believe that material you posted was removed or disabled by mistake or misidentification, you may submit a counter-notice under 17 U.S.C. § 512(g) containing:

• Your physical or electronic signature;
• Identification of the material that has been removed or to which access has been disabled, and its location before removal;
• A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification;
• Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the United States, any judicial district in which ITLOX may be found), and that you will accept service of process from the complainant.

We will forward counter-notices to the original complainant and may restore the material unless the complainant files a court action within 10 business days.

6. Trademark complaints

Reports of trademark infringement should include the registered trademark, jurisdiction and registration number (where applicable), a description of the alleged infringement and its location on careos platform, and contact information. Send trademark complaints to ip@careosp.com.

7. Repeat infringer policy

ITLOX maintains a policy of suspending or terminating the accounts of Authorised Users and, where appropriate, Customers who repeatedly infringe intellectual property rights. Repeated confirmed infringement will be grounds for termination for cause under the Terms of Service.

8. False claims

Submitting a materially false takedown notice or counter-notice can result in legal liability. Please consider seeking legal advice before submitting a notice if you are unsure whether the material you are complaining about is infringing.

9. Anti-circumvention

careos platform relies on technical measures to protect intellectual property and ensure data integrity. Customers and Authorised Users must not circumvent or attempt to circumvent any such measures, including digital rights management or licence enforcement, except as expressly permitted by law.

10. Relationship with other policies

This notice operates alongside the Terms of Service, the Acceptable Use Policy and the Privacy Policy. Where content is alleged to be both infringing and a breach of the AUP, ITLOX may act on either basis.

11. Contact

DMCA: dmca@careosp.com
IP and trademark: ip@careosp.com
Legal: legal@careosp.com