The complete operating system for care delivery.
careos sits between systems of record and the frontline of care. Nine pillars, fifteen functional areas and nine architectural layers — one coherent platform that runs operations, governs AI, and generates evidence by default.
Everything care delivery needs, in one platform.
Each pillar is independently substantial and tightly integrated with the rest. No bolt-ons, no fragile middleware, no second system of truth.
Command Centre
Live operational view across referrals, episodes, inboxes, field teams and AI workers. One pane where operators see work, breach risk, and unblock care in real time.
Explore →Care Graph
A canonical graph of patients, households, episodes, tasks, medications and messages. The structured substrate AI and workflows reason over — not a pile of documents.
Explore →AgentOS
Governed AI workforce with five capability tiers, ten named workers, provenance by default and clear human-in-the-loop boundaries for clinically sensitive work.
Explore →Evidence Ledger
Tamper-evident audit of every action, AI decision and access event. Automated evidence packs for DSAR, legal hold, access review and incident response.
Explore →Studio
Low-code configuration surface for pathways, forms, inbox rules, agent policies and tenant overrides. Operators own their workflows without engineering backlog.
Explore →Marketplace
Curated extensions, adapters and content packs — terminology sets, country profiles, clinical content and certified partner integrations deployable per tenant.
Explore →Benchmark Network
Opt-in, de-identified cross-tenant benchmarks on operational and outcome metrics. See how your service performs against peers — with governance and consent baked in.
Explore →Integrations
FHIR R4, OpenAPI 3.1, SCIM, SSO, signed webhooks and event streams. Adapters for identity, messaging, documents, telephony, devices, finance and payer workflows — behind stable interfaces.
Explore →Control Plane
Operator-safe tenancy, regional data residency, metering, health dashboards, support impersonation with banner and expiry, plus backup, restore and offboarding as productised, auditable flows.
Explore →Fifteen functional areas, fully scoped.
Every area is specified down to work-item level in the v4 spec. No hand-waved modules, no “coming soon” placeholders.
SSO, MFA, RBAC, proxies, break-glass emergency access with review items and expiry.
Canonical person records, merge/split, sensitive segments, households and relationships.
Forms, APIs, CSV, eligibility, waitlists and AI-assisted extraction from inbound referrals.
Appointments, capacity, mobile offline, route views and visit evidence capture.
Work inbox, queues, pathways, SLAs, bulk operations and escalation paths.
dm+d / RxNorm terminology, reconciliation, administration events and incident capture.
Structured capture, thresholds, remote patient monitoring and AI triage signals.
Messaging, channel orchestration, campaigns and reply triage across SMS, email, voice, app.
Versioned forms, e-signatures, structured consent with legal basis tracking.
Coverage capture, prior-auth, coding, denial prevention and leakage dashboards.
DSAR, legal hold, audit, clinical safety case evidence and hazard log linkage.
Operational dashboards, pathway adherence, commercial metrics and outcome views.
FHIR R4, OpenAPI 3.1, SSO, SCIM, webhooks and domain event streams.
Tenants, metering, health, support impersonation with full audit trail.
AgentOS, model and prompt registries, evaluation harnesses, review queues and provenance by default.
Nine layers, one platform.
A coherent layered architecture — experience through control plane — with clear contracts between layers and a single shared event model.
Web admin, patient portal, mobile apps, contact-centre console, Studio configuration surface.
Domain services for identity, patient graph, referrals, scheduling, episodes, medications, observations.
Pathways, SLAs, queues, escalations, inbox rules — deterministic orchestration with tenant overrides.
Domain event bus, outbox pattern, retries, dead-letter queues and replay capability.
Transactional stores, Care Graph projections, search indexes and analytics warehouse.
AgentOS, model registry, prompt registry, evaluation harnesses, provenance store, review queues.
FHIR R4, HL7v2, OpenAPI, SCIM, SSO, webhooks, country adapters, marketplace connectors.
Tenant provisioning, metering, health, feature flags, support impersonation and audit.
Structured logs, traces, metrics, tenant-aware dashboards, correlation IDs and runbook-linked alerts on every critical path.
Two deployment profiles. One codebase.
careos ships with country-specific deployment profiles — distinct terminology, identity, compliance and regulatory packs, toggled by tenant.
United Kingdom
UK profile- •NHS login and NHS Notify adapters
- •NHS number patterns and demographic services
- •dm+d medication terminology
- •Clinical safety workflow support (customer-side CSO required)
- •DSPT and DTAC workflow support
- •GDPR and DPA 2018 operating workflows
United States
US profile- •US Core profile patterns and SMART on FHIR adapters
- •RxNorm, LOINC, SNOMED CT US edition
- •Designed to HIPAA Security Rule principles
- •Transparent AI review/override logging
- •Prior-authorization workflow design
- •NPI, RxNorm, NDC provider and drug identifiers
Six surfaces for six user populations.
One platform, surfaced through purpose-built experiences for operators, clinicians, patients, partners and careos itself.
Operator workspace for referrals, episodes, inboxes, scheduling, medications and analytics.
Patient and proxy portal for bookings, messages, documents, consent and self-service.
Field and clinician mobile with offline capture, route views and visit evidence.
Unified inbound and outbound console across voice, SMS, email and app channels.
Tenant, health, metering and support surfaces for careos operations and partners.
Low-code editor for pathways, forms, inbox rules, agent policies and tenant overrides.
Ready to evaluate careos?
Early-access partners get deep technical walkthroughs, a copy of the v4 specification and a scoped pilot plan for their service line.