For community & home care
Run the rounds. Run the evidence.
Mobile-first visit execution, offline capture with deferred sync, Home MAR, travel-time-aware scheduling, and CQC-ready evidence assembled as you work — not the week before inspection.
Home-care pains today
The coordination burden you already know.
Field team visibility
No live view of where carers are, which visits are on time, and which are at risk of breach.
Visit evidence capture
Paper forms, missed signatures, photos on personal phones, and no structured record of what actually happened.
Medication follow-up in homes
Administration, omissions, and issues from the home environment — rarely captured consistently, never in real time.
Multi-site coordination
Branches running independently, with no shared standards, no cross-branch visibility, and no central evidence.
Compliance documentation
CQC inspections that trigger weeks of evidence assembly from whatever happens to have been saved along the way.
Safeguarding in the dark
Safeguarding concerns surface informally, live in unstructured notes, and rarely tie back to a reviewed action with evidence.
What careos delivers
Mobile, offline, and evidence-first.
Mobile-first visit execution
Native mobile workflows for carers — schedule, route, run visit, capture, close — all on one surface, all offline-capable.
Offline capture with deferred sync
Forms, photos, signatures, and MAR entries captured offline, synced when connection returns, with conflict resolution.
Route views
Carers see their day-plan, travel times, and next visit. Coordinators see the same view across teams.
Visit evidence auto-assembly
Every visit generates a structured evidence record — times, tasks completed, exceptions, proof-of-presence.
Abnormal observation escalation
Thresholds, trend rules and composite risk logic raise structured alerts with acknowledgement and action tasks linked back to the visit.
Safeguarding workflows
Flags, escalation paths, reviewer ownership and outcomes captured as first-class records — audited in the Evidence Ledger.
Medication management
Home MAR. Designed for the home.
Home MAR
Medication administration record designed for home visits, with dose-level entries and reason-coded omissions.
Omission reason codes
Structured codes for refusal, unavailable, withheld, unable, and custom reasons — never blank, never free text.
Carer workflows
Step-by-step medication workflows for carers with safety checks, witness fields, and escalation paths.
Pharmacy follow-up
Automatic routing of issues and omissions back to the pharmacy team for review and action.
Reconciliation at transitions
Structured medication reconciliation at start-of-care, review, transfer and discharge — with change reasons and clinician review on record.
Refill gap detection
Automatic detection of approaching supply gaps with outreach ladders tied to pharmacy and family coordination.
SLA & capacity
Realistic rounds. Measurable outcomes.
Travel-time-aware scheduling
Schedules built with real travel times — not straight-line distance. Realistic day plans that do not breach.
Day-plan views
Carers see an optimised day-plan with timing, location, and tasks. Coordinators see it live across the team.
Branch performance
Visit adherence, breach rates, evidence completeness, and capacity utilisation compared across branches.
Compliance
Inspection-ready. Continuously.
CQC-ready evidence
Fundamental standards mapped to platform controls. Evidence assembled on demand, not the week before inspection.
Clinical safety workflow support
Evidence objects and audit artefacts your Clinical Safety Officer can use — generated from product events, not reconstructed. Customer-side CSO engagement required.
Safeguarding
Structured safeguarding flags, escalation paths, and independent audit of every safeguarding action.
Patient & proxy communication
Keep families in the loop.
Visit summaries
Post-visit summaries sent to nominated proxies with opt-in and scope controls.
Two-way messaging
Patients and proxies reply on their chosen channel — routed to the coordinator.
Preference centre
Language, channel, quiet hours, and consent honoured across every interaction.
For community & home care
Round, capture, prove. In one flow.
Bring your rounds and your last CQC action plan. We will show you how careos makes inspection-ready the default, not the exception.